JTI Service

JTI Agricultural Drone
"Comprehensive Maintenance Service" Policy

Where We Are

In line with the service concept of "customer first, pursuit of the ultimate"; to continuously improve the performance of users' agricultural drones; to maintain the continuous operation ability of the products, and to improve the user's experience of using the products, JTI launched the "Comprehensive Maintenance Service" in 2022. This service includes:

"Comprehensive Maintenance Service" Applicable Models

JTI M32M, M50S, M60Q, M100Q agricultural drones produced between 2018-2022.

Contents of "Comprehensive Maintenance Service"

JTI will provide maintenance services for 2022 M32M, M50S, M60Q, M100Q models of agricultural drones within the scope of this policy. The maintenance scope includes the body structure, power system, atomization system, electronic system, electronic modules, etc.

"Comprehensive Maintenance Service"

● "Comprehensive Maintenance Service" is free. Shipping rates apply to all models.
● JTI has the final right to revise and interpret this policy.
● 24/7 JTI Customer Support Availability

service-2
service-3

JTI Customer Support and Service

● 2022 Version Limited Warranty
● Product quality assurance service
● Within the 1-year warranty period, the purchased products can be repaired free of charge for quality problems. Including flight control system, power system, fuselage,
● Unauthorized modifications (unauthorized disassembly, liquid damage) are excluded from the limited warranty.

service-4

service-6

Online Customer Representative

1.During the busy farming season (April to October), the customer representative provides 24/7 continuous support.
2.The service includes technical response, product inquiry, use guidance, responsibility determination assistance, work order follow-up, troubleshooting, maintenance guidance, etc.

JTI Customer Support and Service

● 2022 Version Limited Warranty
● Product quality assurance service
● Within the 1-year warranty period, the purchased products can be repaired free of charge for quality problems. Including flight control system, power system, fuselage,
● Unauthorized modifications (unauthorized disassembly, liquid damage) are excluded from the limited warranty.

service-4

Online Customer Representative

1.During the busy farming season (April to October), the customer representative provides 24/7 continuous support.
2.The service includes technical response, product inquiry, use guidance, responsibility determination assistance, work order follow-up, troubleshooting, maintenance guidance, etc.

service-6